1. Introduction
Welcome to Keepace Consulting. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website.
This policy applies to information we collect through our website at www.keepaceconsulting.com and any related services.
2. Data Controller
The data controller responsible for your personal data is:
Keepace Consulting
Contact: Clare Sweeney
Email: clare@keepaceconsults.com
Location: Greater Manchester, UK
3. Information We Collect
Information You Provide
- Contact information (name, email) when you reach out to us
- Business information when enquiring about our services
- Any other information you choose to provide
Information Collected Automatically
With your consent, we collect:
- Device and browser information
- IP address and approximate location
- Pages visited and time spent on site
- Referring website
- Interaction data (clicks, scrolls, mouse movements)
4. How We Use Your Information
We use your information to:
- Provide and improve our services
- Respond to your enquiries
- Analyse website usage and improve user experience
- Ensure website security and prevent fraud
- Comply with legal obligations
5. Legal Basis for Processing
We process your personal data based on:
- Consent: For analytics cookies and tracking (you can withdraw consent at any time)
- Legitimate Interests: For website functionality and security
- Contract Performance: When you engage our services
- Legal Obligation: When required by law
7. Data Sharing
We share your data with:
- Google: For analytics purposes (Google Analytics)
- Microsoft: For analytics purposes (Microsoft Clarity)
We do not sell your personal data to third parties.
8. International Data Transfers
Google and Microsoft are US-based companies. When we share data with them, your data may be transferred to and processed in the United States. These transfers are protected by:
- Standard Contractual Clauses approved by the European Commission
- The EU-US Data Privacy Framework (where applicable)
9. Data Retention
- Analytics data: 26 months (Google Analytics default)
- Consent records: Until withdrawn, plus 1 year
- Contact form data: 3 years or until project completion
10. Your Rights
Under UK GDPR, you have the right to:
- Access: Request a copy of your personal data
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your data ("right to be forgotten")
- Restriction: Request limited processing of your data
- Portability: Request transfer of your data
- Object: Object to processing based on legitimate interests
- Withdraw Consent: Withdraw consent at any time (use Cookie Settings)
To exercise any of these rights, please contact us at clare@keepaceconsults.com. We will respond within 30 days.
11. Children's Privacy
Our website is not directed at children under 16 years of age. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.
12. Changes to This Policy
We may update this privacy policy from time to time. Significant changes will be notified through our website. The "Last updated" date at the top of this policy indicates when it was last revised.
If we make changes that require your renewed consent (such as adding new cookie categories), the cookie consent banner will reappear.
13. Contact Us
For any questions about this privacy policy or your personal data, please contact:
14. Complaints
If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the UK supervisory authority: